The use of smart phone apps to request schedules, locate services, plan journeys, navigate the transport network — using real-time journey maps and multi-language platforms, for example — and pay for trips can improve convenience. And bus transit should be better integrated into cities. Six principles for better service Here we offer six principles for making buses better. Edition: Available editions United Kingdom. This means passengers should be able to transfer easily between walking, cycling, private vehicles, car sharing e. Hybrid and electric bus fleets use less or no fuel. Road congestion leads to frequent stopping, long journey times and delays in passenger pick-up and drop-off. Here we offer six principles for making buses better. Fare systems should be designed for easy transfer.